Prerequisites for the spread of virtual offices[edit]
The most significant factor in the spread of virtual offices was the forced transition to remote work during the Covid-19 pandemic.
Society introduced remote work quickly, so new technologies and operating systems must be adequately tested and trained.[16]
Communication and getting to know other team members come naturally when everyone is working in the same place, so when working remotely, employees and managers have to make more effort to maintain relationships with colleagues. New employees need to learn organizational habits even while working remotely.[17]
Therefore, there was an urgent need to create not just a tool for communication (like Zoom or Google Meets) but to develop a space where team relationships can be built at a sufficient level. This led to the development of companies creating virtual office software.[18]
Services[edit]
Virtual office infrastructure may include a variety of physical locations and services, as well as digital services. The infrastructure is shared across individuals and entities allowing resources to be used more efficiently. This allows users the flexibility of only renting or using the services they need.
Physical[edit]
- A business address
- Mail services (receive, pick up and/or forwarding)
- Conference rooms
- Desk space and private offices
- Printing and related services such as copying, binding, faxing, scanning, laminating, and shredding.
- Receptionist services and answering services
- Storage space
- Photography studio[19]
Digital[edit]
- A phone number
- Online phone system (VoIP)
- Virtual assistants
- Website domains and email
- Instant Message, chat and other web-based RTC platforms
- Video conferencing, including webinar-hosting or other screensharing platforms
- Online digital storage(Cloud storage)
- Cloud-based applications (e.g. Google Docs, Sheets, and Slides or Office 365)
- Virtual office or Virtual workplace system (e.g. Kumospace, oVice)
Emerging Trends[edit]
Coworking is a related trend in flexible workspaces that places an emphasis on users interacting with each other to create an organizational culture without working for the same company. Similar to virtual offices, coworking venues offer serviced workspaces and customers can use these on an as-needed basis.
Virtual reality technology is another trend that may soon impact virtual offices. Virtual reality applications have the capability of creating offices spaces that are physical spaces within the virtual world where users can meet and work side-by-side.[20]
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